What we do

We are passionate about enabling access to legal advice and justice. We work to connect people in need of legal advice with the skills and expertise of lawyers willing to meet those needs for free, by supporting a network of local independent pro bono clinics. We support charities and not-for-profit organisations by facilitating free legal advice and providing online information. We also seek to address barriers to accessing justice, including adding our voice to those seeking positive policy change.

Providing STRATEGY

To achieve our objectives we have a three year strategy in place (2019 - 2021). At the end of 2017 we carried out a strategy review, informed by consultation with our members, stakeholders, clinic co-ordinators and other partners.

PDF icon LawWorks Strategy 2019 - 2021


  • 140 members including large City and international law firms, corporate in-house teams, regional and small high street law firms, law schools and charities
  • Over 49,600 client enquiries at independent clinics in the LawWorks Clinics Network in the period from January 2020 to December 2020
  • Around 27,600 clients given legal advice at clinics in the LawWorks clinics network in the period from January 2020 to December 2020
  • Over 9,000 individuals volunteered across the LawWorks Clinics Network in 2020
  • ​244 Not-for-profits cases supported on by member firms and in-house teams in 2020
  • Over 50 social welfare and professional skills training sessions delivered a year
  • 1000+ solicitors and advisors attended training last year


We develop and support a number of pro bono programmes, including:

  • Digital platforms and projects - technology driven tools to match unmet legal need with pro bono volunteers. Including: the Pro Bono Portal UK, linking firms and in-house teams to pro bono opportunities easily and quickly; Free Legal Answers, enabling individuals to request initial or one-off legal advice; and The Jeanie Project (in development), which helps gather relevant information for those seeking free legal advice.
  • The LawWorks Clinic Network - which provides free initial advice to individuals, predominantly in the area of social welfare law - e.g., social security, housing, family and employment law. 
  • The Not-For-Profits Programme - which connects small not-for-profit organisations in need of legal support with the skills and expertise of volunteer lawyers, strengthening the capacity of those organisations to deliver their services. 
  • Our Secondary Specialisation project is a pilot programme which trains and supports lawyers to provide in-depth advice and representation in under resourced areas of social welfare law - focusing on representation at benefit appeal tribunals and the legal needs for families and carers of children with life-limiting conditions. 
  • Legal and skills training to give volunteers confidence to advise at clinics and which can, where appropriate, contribute to ongoing CPD requirements.


We use evidence from our work with members and partners to advocate for change to policies that hinder the provision of free legal advice.

Our previous work includes:

  • The introduction of the Pro Bono protocol - working with the legal profession and professional bodies to ensure pro bono work meets the highest standards 
  • Provisions in the Legal Services Act 2007 including pro bono costs orders

We are building a 'policy voice for pro bono, including: 

  • Co-ordinating a large group of organisations to inform a review of changes to legal aid, and courts modernisation
  • Providing support for the All Party Parliamentary Group on Pro Bono and Public Legal Education
  • Seeking to change regulations on money and debt advice - this creates a barrier for some volunteer lawyers in being able to provide advice on debt issues at local clinics; 
  • Wider work on the regulatory landscape, including the SQE, new SRA Handbook, and regulations on in-house lawyers’ involvement in pro bono which restrict the scope of legal advice by in-house volunteers. 

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