Referrals are an inherent part of the advice sector. Clinics often support clients that have been referred by other frontline organisations and equally may have to refer clients to an alternative...
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31/08/2021 - 2:06pm
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During this session, contributors outlined the need for pro bono advice for small businesses, addressed eligibility criteria and evidencing, where clients come from and how partnerships are, and the...
03/10/2022 - 3:38pm -
In the session our speakers gave an overview of the law in relation to special educational needs, shared their lived experience and their reflections of setting up and running SEND clinics in...
30/01/2025 - 5:09pm -
It was in April 2018 that the Windrush scandal gained the publics’ attention. The Windrush generation1 came originally from British colonies fully believing they were British Citizens, only much...
20/10/2021 - 12:09pm -
Jasmine Ashley-Tagoe (Toynbee Hall Free Legal Advice Centre), Bernadette O’Sullivan (Dentons) and Francine Ryan (Open University) provided insight into their client triaging processes and shared...
03/02/2022 - 11:19am -
The session focused on practical strategies to support volunteer wellbeing within clinic environments. Emma Jones, Senior Lecturer in Law and Director of Student Wellbeing at the University of...
20/10/2025 - 4:48pm -
The May Information Exchange explored the many and various opportunities for pro bono clinics to work with Citizens Advice. Our main speaker, James Sandbach, gave an overview of Citizens Advice at...
01/06/2023 - 1:09pm -
The session focused on helping clinics build a clearer understanding of Health Justice Partnerships and to share practical insights from clinics already putting them into practice. Dr Sarah Beardon...
25/11/2025 - 5:26pm -
Speakers discussed the core duties and responsibilities around safeguarding. We heard best practice on identifying and reporting concerns, documenting, training and education for advice providers,...
13/02/2026 - 1:27pm -
Gemma Watts, communications specialist and LawWorks Trustee, provided insight into how clinics can use social and local media in an effective and manageable way to increase awareness and engagement....
10/05/2022 - 5:38pm