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One of the services that Citizens Advice Braintree and South Essex provides to local residents is one-off, initial legal advice through their pro bono legal advice clinic. The clinic take place remotely via telephone and currently covers family, housing and contested wills, trusts and estates. Clients must live or work within the council areas of: Basildon, Brentwood, Castle Point, Rochford, Thurrock, Braintree.

University of Worcester is launching a free legal advice clinic based at The Hive, a joint public and university library, in Worcester city centre.