National Providers of Legal Advice for Individuals

There are a number of organisations who may be able to help you in England and Wales by providing advice and support. Please find details below:

General Advice

advicelocal is a UK-wide service providing a post code driven search for local advice services as well as guides to welfare benefits, employment, debt, housing, immigration & asylum, and disability & social care issues. 

Advicenow is an independent, not-for-profit website providing accurate, up-to-date information on rights and legal issues.

Advice UK
Advice UK is the largest UK network of advice providing organisations.

Citizens Advice
Citizens Advice provides information on your rights, including benefits, housing, family matters and employment, and on debt, consumer and legal issues.
England: 03444 111 444 Wales: 03444 77 20 20 TextRelay users: 03444 111 445

The Liberty Human Rights Information Line
Liberty Human Rights Information Line provides free legal information about public law and human rights law issues within England and Wales.

Public law and human rights issues involve a disagreement between an individual and a public body, such as the government, the council or the police. They can’t provide information on topics that don’t involve public bodies. They can explain the legal background to your situation and offer some practical next steps. They can’t provide specific legal advice on an ongoing legal case and they can’t offer legal representation over the phone.


Victim Support
If you've been a victim of any crime or have been affected by a crime committed against someone you know, Victim Support can help you deal with what you've been through.
Helpline: 0808 1689 111

Debt and Finance

Debt Advice Foundation 
The Debt Advice Foundation can give you free confidential advice about your debt problems over the phone. 
Telephone: 0800 043 40 50.

The Money Advice Service 
The Money Advice Service runs a Money Advice Line on 0300 500 5000 (English) or 0300 500 5555 (Welsh) 
0300 500 5000

National Debt Line
National Debtline can give you advice and information about debt problems.
Telephone: 0808 808 4000

StepChange Debt Charity
Step Change can give you free, confidential advice about debt problems.
Telephone: 0800 138 1111

Provides assistance to those on a low income whose problems cannot be resolved with HMRC.
Telephone: 0345 120 3779

Health and Disability

Disability Law Service
Disability Law Service provides information, advice and assistance to those with disabilities and their carers.
Free Legal Advice Line: 0207 791 9800

The Charity Mind provides legal information and general advice on mental health related law covering mental health, mental capacity, community care, human rights and discrimination and equality related to mental health issues

Scope provides information and support for disabled people. Disability Information and Advice Line (DIAL) services are run for and by disabled people.
Free helpline: 0808 800 3333

Domestic Violence

Aegis DV 
Aegis DV is a specialist DV support service exclusively for men - focussing on supporting men in Wales where child contact is a significant element in the domestic abuse they are experiencing.
Helpline: 0333 050 6815 

National Centre for Domestic Violence
The National Centre for Domestic Violence (NCDV)provides a free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.
0800 970 2070 / 0844 8044 999 / text ‘NCDV’ to 60777

Rape Crisis
Find your nearest specialist Rape Crisis organisation near you services using the search facility on their website.
Rape Crisis helpline: 0808 802 9999

Rights of Women
Family law helpline 020 7251 6577 and criminal law helpline – 020 7521 8887

Refuge and Women’s Aid
Refuge and Women's Aid run a freephone 24-hour National Domestic Violence
Helpline: 0808 2000 247

Survivors UK
Survivors UK support men who have been sexually abused
Helpline: 0845 122 1201


Advisory, Conciliation and Arbitration Service (ACAS)
ACAS provides information, advice, training, conciliation and other services for employers and employees to help prevent or resolve workplace problems.
0300 123 110

Protect (formerly Public concern at work)
Protect is the UK's whistleblowing charity, they can provide advice to individuals with whistleblowing dilemmas at work.
Telephone: 0203 117 2520


Both Parents Matter
Both Parents Matter runs monthly support meetings and with Law Works Cymru and support from local solicitors provides free legal clinics across Wales.
Helpline: 0333 050 6815. 

Gingerbread provides support and expert advice on a range of issues including dealing with a break-up, to going back to work  and benefit or tax credit issues. 
Helpline: 0808 802 0925. 

Rights of Women 
Rights of Women offers free, confidential legal advice for women in England and Wales on family law and criminal law (for example, about sexual offences including rape and sexual assault, domestic violence and harassment, reporting offences to the police and the criminal justice system, the rights of victims, witnesses and defendants and criminal injuries compensation). 

Housing and homelessness

The homelessness charity Shelter runs a housing helpline, has a network of housing aid centres and works with local citizens advice bureaux.
Free housing advice helpline : 0808 800 4444

Shelter Cymru 
Shelter Cymru can advise on urgent housing problems if you live in Wales. It also runs advice surgeries across Wales.
Telephone: 0345 075 5005. 

Immigration and Asylum

The Immigration Law Practitioners' Association (ILPA) 

ILPA has a directory of their members on their website. You can search this to find an immigration adviser near you.

Joint Council for the Welfare of Immigrants
The Joint Council for the Welfare of Immigrants represents clients at all stages of the legal process from entry clearance applications through to appeals and judicial review. 

Migrant Help
Migrant Help provides confidential and impartial advice and guidance to adult asylum seekers and their dependants throughout the UK
Helpline: 0808 8010 503