Delivered by a welfare benefits specialist from Citizens Advice Rhondda Cynon Taff, this session will build on the foundation of the welfare benefits overview training and will help you understand how the global pandemic has affected the most vulnerable in our society.
The session will cover:
- How things have changed for claimants
- What new claimants can expect from the process
- What will happen next April when the changes brought in are removed
The session will be delivered via Zoom.